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Privacy Policy

October 9, 2014

There are many different ways you can use our services – to search for and share product information, to communicate with other people or to create new content. When you share information with us, for example by creating a CompareIt Account, we can make those services even better – to show you more relevant results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it
  • How we use that information
  • The choices we offer, including how to access and update information

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to CompareIt so whether you are new to CompareIt or a long-time user, please do take the time to get to know our practices – and if you have any questions, contact us.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like what information you’ll find most useful.

We collect information in two ways:

Information you share. For example, some of our services require you to sign up for a CompareIt Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card. Or you may have shared information with a third party (such as a social network) where you “opted in” to allow that information to be shared publicly.

Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit a website that uses our advertising services or you view and interact with our ads and content. This information includes:

Device information
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). CompareIt may associate your device identifiers or phone number with your CompareIt Account.

Log information
When you use our services or view content provided by CompareIt, we may automatically collect and store certain information in server logs. This may include:

  • Details of how you used our service, such as your product searches
  • Telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls
  • IP address
  • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
  • Cookies that may uniquely identify your browser or your CompareIt Account

Location information
When you use a location-enabled CompareIt service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to CompareIt when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit a CompareIt service, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as CompareIt features that may appear on other sites.

How we use information we collect

We use the information we collect from our services to provide, maintain, protect and improve them, to develop new ones, and to protect CompareIt and our users. We may also use this information to introduce new products, services and offers tailored to you, from CompareIt and our affiliated businesses, including communication with you regarding this.

We may use the name you provide for your CompareIt Profile across all of the services that we offer that requires a CompareIt Account. In addition, we may replace past names associated with your CompareIt Account so that you are represented consistently across all our services.

When you contact CompareIt, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.

We may combine personal information from one service with information, including personal information, from other services. We will not combine DoubleClick cookie information with personally identifiable information unless we have your opt-in consent.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

CompareIt processes personal information on servers around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

  • Review and control certain types of information tied to your CompareIt Account by using the My CompareIt dashboard
  • View and edit your preferences, such as which categories might interest you
  • Control who you share information with
  • Take information out of many of our services

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that some of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share

Many of our services let you share information with others. Remember that when you share information, it may be indexable by search engines. Our services provide you with an option on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical.

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of CompareIt unless one of the following circumstances apply:

With your consent
We will share personal information with companies, organizations or individuals outside of CompareIt when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

Affiliated businesses we do not control
We work closely with affiliated businesses to offer you a wide variety of information. In some cases this information may result in a transaction between you and one of our affiliated businesses. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party.

For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons
We will share personal information with companies, organizations or individuals outside of CompareIt if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request
  • Enforce applicable Terms of Service, including investigation of potential violations
  • Detect, prevent, or otherwise address fraud, security or technical issues
  • Protect against harm to the rights, property or safety of CompareIt, our users or the public as required or permitted by law

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If CompareIt is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Your choice regarding your personal information

You have the option of not providing us the Personal Information at the point where it is collected. It may result in unavailability of certain services to you. For example, we require user registration with a small number of mandatory fields. If you elect not to provide the requested information, you might be not be able to register and use all of our services.

Information security

We work hard to protect CompareIt and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt some of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to CompareIt employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Application

Our Privacy Policy applies to all of the services offered by CompareIt LLC and its affiliates, including services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in our results, sites that may include CompareIt services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

 

Key terms

Personal information

This is information which you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by CompareIt.

CompareIt Account

You may access some of our services by signing up for a CompareIt Account and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access CompareIt services and protect your account from unauthorized access by others. You can edit or terminate your account at any time through you’re My CompareIt dashboard.

Cookie

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Anonymous identifier

An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.

IP address

Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.

Server Logs

Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Sensitive personal information

This is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.

Non-personally identifiable information

This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.

Pixel tag

A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

 

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